Our customers love our service! Below are actual words from some of our satisfied customers:
“The a/c unit was having a condensation leak after several months and Hugo came out several times to remedy the problem. The blower unit was too big and was causing the leak. Hugo replaced it for free and stood by his warranty. He did a great job and I highly recommend him.”
- George H.
“I really like this company. From the front office, to the estimator/owner, to the day of install techs everyone was great. Hugo really took his time in assessing our system needs. He then offered four options and was available to answer questions. about them. Amy in the front office is a pleasure to work with, very friendly, professional and gives great customer service. Day of, the techs arrived right on time, took care to lay down floor protectors, and got straight to work. Everything was done exactly as relayed. We are now enjoying our new air conditioning system. I was very impressed with the people, price, and professionalism. Thank you!”
- Matt E.
“They were on time and really professional. I would definitely bring them out again to do work. I really appreciated that they were able to give us a morning appointment on MLK day, as both my wife and I work and it can be hard to get someone to come when we're both off.
Everything went really well and didn't take very long. Because we didn't have a working drain near the furnace, they had to run a line to a sink in a nearby room for the condensation pump, which cost an extra $135, but it was very well done and did not need to rip up walls or leave pipes everywhere. Nice to have more humidity in the house - much more comfortable now.”
- James A.
“Came in and installed unit. Wore covers on their feet. Very professional yet friendly. They did not try to sell any other services or upgrades.”
- Janet L.
“Before the install Hugo was responsive to my Angie's List messages. He showed up on time, did the work quickly. I asked about replacing the element; Hugo discussed the price (which was very fair) before installing the new element, explained the system, provided the documents, provided his contact information if there is a warranty issue with the work. Before leaving I mentioned I had a new thermostat to install, he looked at the wiring on the new unit to ensure it would work with my system.”
- Michael B.
“Hugo arrived 45 min. After we called him and fixed the problem. He was pleasant and professional. His diagnostic charge was the lowest of the 3 companies that we called. I would highly recommend him.”
- Clark K.
“It is rare that you call a service provider and can feel so completely satisfied. We could not have asked for better service. It was timely, honest, and accurate. We can not recommend Comfortable Air Services highly enough.”
- Eric P.
“Hugo came on time for the appointment and performed the work quickly and efficiently. He was able to answer all our questions, and showed us how to clean the air filter. He was very knowledgeable and professional. I would highly recommend him to anyone needing their furnace or a/c serviced.”
- Sydney P.
“These guys are great. I have a very old Bryant system that many companies do not have parts for. Not only did they have the part, they were able to install it the very next day, on a holiday weekend. Great service, highly recommended.”
- Alex L.
“Bottom line is that each time we have dealt with Hugo, he has provided quick, knowledgeable, courteous assistance that has been “spot on” as to what was needed to correct the problem. With his professionalism and honest pricing, Comfortable Air Services will be our preferred provider for all of our HVAC concerns.”
- Zach M.